Tariff & Charges >> Prepaid

desh tariff:


"banglalink desh" tariff plan
Outgoing
9 am to 5 pm*
banglalink to banglalink
Tk. 0.69/min *
banglalink to other mobile
Tk. 0.69/min *
Peak (5 pm to 12 am)
banglalink to banglalink
Tk. 1.45/min
banglalink to other mobile
Tk. 1.45/min
Off Peak (12 am to 9 am)
banglalink to banglalink
Tk. 0.25/min
banglalink to other mobile
Tk. 0.99/min
FRIENDS & FAMILY (3 Numbers to any mobile)
banglalink to banglalink
Tk. 0.25/min
banglalink to other mobile
Tk. 0.79/min
SMS
banglalink to banglalink
Tk. 0.75/SMS
banglalink to other mobile
Tk. 0.75/SMS
· Cricket
· News
· Joke
Tk. 1.00/SMS
* For every call, a tk 0.30 charge will be applicable only once
· 60 sec. pulse will apply for FnF calls, latenight call and all calls to other operators' numbers at all times except day time(9 am to 5 pm). For any other call at other time, 30 sec. pulse will apply.
"banglalink desh rang" tariff plan
Outgoing
9 am to 12 am
banglalink to banglalink
Tk. 0.99/min
banglalink to Others
Tk. 1.75/min
Off Peak (12 am to 9 am)
banglalink to banglalink
25 paisa/min
banglalink to other mobiles
99 paisa/min
FRIENDS & FAMILY (4 Numbers from BL-BL)
banglalink to banglalink
Tk. 0.25/min
SMS
banglalink to banglalink
Tk. 0.25/SMS
banglalink to Others
Tk. 0.50/SMS

· 60 sec. pulse will apply for FnF calls, latenight call and all calls to other operators' numbers at all times. For any other call at other time, 30 sec. pulse will apply. Calls to BTCL:
· BTCL charge will be added for standard ladies, first tariff:

LADIES TARIFF PLAN

Outgoing
Peak (7 am-11 pm)
banglalink to banglalink
Tk. 1.79/min
banglalink to other mobile operators
Tk. 2.00/min
Off peak (11 pm-7 am)
banglalink to banglalink
Tk. 0.25/min (from 11 pm-12 am Tk. 0.89/min)
banglalink to any mobile
Tk. 0.89/min
FRIENDS & FAMILY (4 Numbers from BL-BL)
12 am to 5 pm
Tk. 0.25/min
5 pm to 12 am
Tk. 0.79/min
SMS
banglalink to banglalink
Tk. 0.49/SMS
banglalink to others
Tk. 1.00/SMS
Ladies first! 616

· Horoscope
· Beauty Tips
· Cooking Tips
· Health Tips
· Home Management Tips
· Child Care Tips
· Cinema & Drama Schedule
· First Aid
Tk. 1.00/SMS

· 60 sec. pulse will apply for FnF calls, latenight call and all calls to other operators' numbers at all times. For any other call at other time, 30 sec. pulse will apply. Calls to BTCL:
· BTCL charge will be added for standardRegular Prepaid Tariff:The Talk time of different scratch cards are as following:
Scratch Card
Outgoing Minutes(Other Mobile)
Free Minutes(banglalink-banglalink)
Total AvailableMinutes
Tk. 150
27.5
22.5
50
Tk. 300
55
55
110
Tk. 600
110
130
240
Note:
All banglalink regular customers will enjoy this offer.
Free minutes will be added to your account within 24 hours and be valid for 30 days.
- 30 sec. pulse from 7:00 am - 11:00 pm - 15 sec. pulse from 11:00 pm - 7:00 am - Incoming Mobile to Mobile FREE Migration Process: Customer can migrate just by sending an SMS to 210
· To migrate to desh Go to message option of your mobile, write DS and send to 210
· To migrate to desh rang Go to message option of your mobile, write DR and send to 210 You will immediately receive acknowledgement that you migration request has been received. You will be migrated within 48 hours and you will receive another confirmation message.
Customer can also migrate by calling 121 or just by visiting banglalink Care Center.Rules & Regulation:
Regular pre-paid (bonus) tariff & ladies, first! can migrate to desh and desh rang
M2M customers can migrate to standard for once @ Tk. 50
desh & desh rang customers can migrate among each package but not to Regular prepaid (bonus) tariff



Tariff &Charges >> Charges / Fees of Services
Charges and Fees of Services (pre-paid):
Service
Charge (Including VAT)
Itemized Bill (On demand)
N/A
Itemized Bill (monthly)
N/A
SIM Replacement
tk. 75
Transfer of ownership
0
Number Change
N/A
Reconnection of M2M
0
Reconnection of M2M Plus
0
Reconnection of Standard
0
Call barring from Handset
N/A
Charges and Fees of Services (post-paid):
Service
Charge (Including VAT)
Itemized Bill (On demand)
tk. 100
Itemized Bill (monthly)
tk. 100
SIM Replacement
tk. 75
Transfer of ownership
0
Number change (Normal to Normal)
0
Reconnection of M2M
0
Reconnection of M2M Plus
0
Reconnection of Standard
0
Call barring from Handset
0

Bonus on Usage: the more you talk the more bonus you get

Bonus on Usage: the more you talk the more bonus you get

This Ramadan and Eid season, banglalink has launched yet another exciting new Ramadan offer - Bonus on Usage. Under this offer existing and new banglalink users will get 25% bonus on total amount they use from16 September till 4 October 2008, provided total usage is tk.150 or more. All banglalink desh, desh rang and banglalink enterprise call & control (Personal, Corporate, SME) customers are eligible to enjoy the offer. Customers from other packages can also avail the offer if they migrate to eligible packages. Each customer can get a maximum of Tk.100 bonus talk time i.e. even customers having Tk.400 or more usage will enjoy Tk.100 bonus talk time. Minimum usage of Tk.150 includes any type of paid outgoing call or SMS (excluding VAS, GPRS, ISD calls, free airtime, bundle fee etc.). Bonus talk time will be disbursed from 10 October 2008 and will have validity of 10 days from bonus receiving date. Customers can enjoy the bonus talk time to call any banglalink number (non FnF) from 9 am to 5 pm. FAQ on bonus on usage promotion 1. What is the new bonus on usage promotion?Ans. You can enjoy 25% bonus talk time by having minimum Tk.150 usage during the promotion period 2. Who are eligible to enjoy this promotion?Ans. All banglalink desh, desh rang, e-voucher and enterprise call & control customers can enjoy the offer 3. How long this new offer will run?Ans. Offer will run from 16th September to 4th October 4. When will I get free talk time?Ans. Talk time disbursement will start from 10th October 2008 5. What will be the validity of free talk time?Ans. Validity of the free talk time will be 10 days from the day of receiving the bonus talk time 6. What kind of usage should I have for getting free talk time? Ans. Usage will include any type of paid outgoing calls/SMS (excluding VAS, GPRS, ISD calls, free airtime, bundle fee etc.) 7. If I generate more than Tk.150 usage, do I still get 25% bonus on Tk.150 usage?Ans. You can get maximum Tk.100 talk time by having usage of Tk.400 or above 8. Do I get this bonus for once or multiple times for generating Tk.150 usage each time?Ans. No, you will get it only once 9. How do I know that I have got free talk time?Ans. You will get a confirmation SMS from banglalink. Once you have received bonus, you can check balance and validity of bonus talk time by dialing *124*3# 10. Can I use free talk time to other operator's mobiles?Ans. No. Free talk time can be used to call any banglalink number (excluding FnF numbers) from 9am-5pm 11. Is this Tk.150 usage including VAT?Ans. Yes 12. I am a banglalink desh prepaid customer and enjoying the bonus on usage. Will I continue to enjoy the bonus if I migrate to any enterprise call & control package?Ans. No. If you migrate from any prepaid package to any banglalink enterprise call & control package while enjoying the bonus, your bonus record will be erased although banglalink enterprise call & control packages are eligible for the bonus.

Ramadan offers for inactive customers

This Ramadan banglalink is giving yet another attractive offer for its inactive customers. This offer is for banglalink desh, desh rang, ladies,first! and banglalink enterprise call & control (SME and personal) customers who have not used their connection after 5th August 2008. Under this offer, 15 minutes will be automatically transferred to the accounts of all eligible customers. Tk 4.31 will be charged for this 15 minutes offer. Customers need to have at least the equivalent balance in their account to enjoy the offer. If a customer does not have sufficient balance at the time of launch, he/she can recharge during promotion period to enjoy it later. The validity of 15 minutes will be 1 month and can be used to call any mobile number (except FnF) 24 hours a day. Customers can check their bonus amount and validity by dialing *124*2#. In addition to this, eligible customers will enjoy 100% bonus on recharge. For this they just need to recharge their account with any amount. Within 48 hours they will receive an equal amount in bonus talktime. A customer can get a maximum of tk. 100 as bonus on 1st recharge. Moreover on total subsequent recharges during the promotion period, customers will again receive 100% bonus talktime which will be disbursed at the end of the promotion period in two equal monthly installments. Maximum tk 200 bonus talktime will be given here. The bonus talktime can be used for calling banglalink numbers (excluding FnF numbers) 9am-12am, and the validity will be 30 days from the day bonus is disbursed. Customers can check their bonus amount and validity by dialing *124*3#. A customer can check if his/her account is eligible to receive the bonus on recharge by writing “re” and sending SMS to 3434. Those customers who already have enjoyed the bonus on recharge within 17 September 2008 will not be eligible for the 15 minutes offer. These offers are valid till further notice. FAQ on Ramadan offer .....


Q 1. How can I be eligible for this promotion? A 1. If you are banglalink desh, desh rang, ladies, first! or banglalink enterprise call & control (personal or SME) customer and have not used your connection after 5th August 08, then you are eligible for this promotion. To enjoy the 15 min you need to have a minimum balance of tk. 4.31 in your account. If balance is not sufficient you can recharge later to enjoy it. Those customers who have already (within 17 September 2008) received 100% bonus on recharge will not be eligible for the 15 minute offer. Q 2. How can I check whether I am eligible for 100% bonus or not?A 2. You can check by writing “re” and sending SMS to 3434 Q 3. How can I get 100% bonus under this promotion? A 3. To get bonus you have to recharge any amount during promotion period. Q 4. If I recharge Tk.500 1st time, will I get Tk.500 as bonus? A 4. No, you will get Tk.100 as bonus as this is the maximum limit for 1st recharge bonus. Q 5. What is the maximum bonus that I can get on successive recharges after 1st recharge? A 5. You can get maximum Tk.200 as bonus talk time on your cumulative successive recharges during promotion period after 1st recharge. Q 6. Can I use the bonus any time to any mobile? A 6. You can use the bonus to call banglalink numbers only excluding FnF numbers from 9am - 12 am (midnight) Q 7. When will I get my 1st bonus and the next bonus on cumulative recharge? A 7. You will get your 1st bonus within 48 hrs of recharging and next bonus on cumulative recharge at the end of the promotion which you will get in two equal monthly installments. Q 8. What will be the validity of bonus talk time? A 8. The validity of your bonus talk time will be 30 days from the day of receiving the bonus. Q 9. How can I check my bonus balance and validity? A 9. You can check your bonus on recharge balance and validity by dialing *124*3#. You can check the balance and validity of the 15 minutes by dialing *124*2# Please call 121, 212 (prepaid), 122 (postpaid and call & control) or 01911310900 for any further query. Thank you for being with banglalink.